Welcome to www.liquidarmour.co.za, operated by D&R Holdings (Pty) Ltd, trading as Liquid Armour (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, purchases of our products, and interactions with us. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.

1. General Use of the Website

• You must be at least 18 years old or have legal guardian consent to use our website or make purchases.
• You agree to provide accurate information (e.g., name, email, shipping address) when placing orders or contacting us.
• You may not use our website for unlawful purposes or to interfere with its functionality (e.g., hacking, distributing malware).

2. Products and Services

• We offer protective coatings for automotive, wood, and metal surfaces, as described on our website.
• Product descriptions, images, and instructional videos are provided for guidance. We strive for accuracy but cannot guarantee exact matches due to screen display variations.
• All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

3. Ordering and Payment

• Orders are placed through our website using Payfast for secure payment processing.
• You agree to pay the total amount shown at checkout, including product costs and applicable shipping fees.
• We reserve the right to refuse or cancel orders due to stock issues, pricing errors, or suspected fraud. If this happens, we’ll notify you and issue a refund if payment was made.
• All prices are in South African Rand (ZAR) and include VAT where applicable, per South African law.

4. Shipping and Delivery

• We ship nationwide in South Africa via The Courier Guy. Shipping times vary by area; contact us at info@liquidarmour.co.za for an estimate.
• Shipping costs are calculated at checkout based on your location and order size.
• Risk of loss or damage passes to you upon delivery. If your order arrives damaged, contact us within 48 hours with photos for assistance.

5. Refunds and Returns

• Our Refunds and Returns Policy (available on our website) governs returns, exchanges, and refunds.
• Under the Consumer Protection Act (CPA), you may return unused, unopened products within 7 days of receipt for a refund, subject to our policy.
• Defective or incorrect products are eligible for replacement or refund, with return shipping covered by us.

6. Intellectual Property

• All content on our website (e.g., images, videos, text, logos) is owned by or licensed to Liquid Armour. You may not copy, distribute, or use this content without our written permission.
• You may use instructional videos and PDFs for personal, non-commercial use related to our products.

7. User-Generated Content

• If you submit reviews, comments, or photos to our website or social media (e.g., Instagram, TikTok), you grant us a non-exclusive, royalty-free license to use, display, and share this content for promotional purposes.
• You agree not to submit content that is unlawful, offensive, or infringes on others’ rights.

8. Limitation of Liability

• To the extent permitted by law, Liquid Armour is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.
• Our liability for defective products or services is limited to repair, replacement, or refund, as per the CPA.
• We do not guarantee uninterrupted access to our website and are not liable for issues caused by technical errors or third-party services (e.g., Payfast, The Courier Guy).

9. Your Responsibilities

• You are responsible for ensuring our products are suitable for your needs. Review instructional videos and guides before application.
• Improper use of our coatings (e.g., automotive, wood, or metal products) may void eligibility for returns or refunds.
• You agree to indemnify us against claims arising from your misuse of our website or products.

10. Privacy

• Our Privacy Policy (available on our website) governs how we collect, use, and protect your personal information. By using our website, you agree to these practices.

11. Governing Law

• These Terms and Conditions are governed by the laws of South Africa. Any disputes will be resolved in the courts of Johannesburg, South Africa.
• We comply with the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA) for online transactions.

12. Changes to These Terms

• We may update these Terms and Conditions to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the “Last Updated” date.
• Continued use of our website after changes constitutes acceptance of the updated terms.

13. Termination

• We reserve the right to suspend or terminate your access to our website if you violate these terms or engage in harmful activities.

14. Contact Us
If you have questions about these Terms and Conditions, please reach out:
Email: info@liquidarmour.co.za
Phone: 0696800027
Address: 45 Andries Bruyn Street, Horison, Roodepoort, 1724, South Africa

Thank you for choosing Liquid Armour. We’re committed to delivering quality coatings and a seamless shopping experience.